Google says a fix for Android coronavirus tracking delays is on the way – The Verge

Update January 13th 10:18 AM: Article updated with details on the CoronaMelder app also experiencing problems.

Since Wednesday afternoon, Google tells The Verge its provided a fix, however it may spend some time for concerns to go away, though Google says itll deal with any afflicted app developers directly to treat the issue if it continues.

” Late at night on January 12, a problem with the Exposure Notifications System on Android started causing delays in the checking of potential direct exposures for those with apps installed,” a Google representative stated in a statement. “We have actually issued a fix. It may take a couple of hours for devices to capture up, and in many cases we will work directly with developers to aid with recovery. The issue did not cause the loss of any information or possible exposures.”

” Late in the evening on January 12, a concern with the Exposure Notifications System on Android started causing delays in the checking of prospective exposures for those with apps installed,” a Google spokesperson said in a statement. The business tells The Verge the concern was with the signature essential configuration, which meant direct exposure alert apps ran into problems downloading diagnosis secrets from their essential servers.

Google says its working to investigate concerns with Android apps that use the Android Exposure Notifications System to track the spread of COVID-19. The NHS COVID-19 app thats used throughout England and Wales is impacted by this Android concern, with a loading notice stuck in the notices area for numerous users.

These concerns have actually been affecting all apps worldwide that use the Android Exposure Notifications System. The CoronaMelder app in the Netherlands is likewise experiencing problems. More than 10 million people in England and Wales downloaded the NHS COVID-19 app in September, however its unclear the number of total downloads have been made to date or the split between iOS and Android.

Google also offered some clearness on the issue. The business tells The Verge the concern was with the signature crucial setup, which indicated direct exposure notification apps ran into issues downloading diagnosis secrets from their crucial servers.

Google first introduced its coronavirus tracking system for Android in April 2020. The app utilizes Bluetooth to anonymously relay information and help allow tracking and tracing programs worldwide.

Update January 13th, 2:45 PM ET: Added a brand-new statement from Google saying the company has actually pressed out a repair to fix the delays. The headline has likewise been upgraded to show this fact.

Google states its working to examine concerns with Android apps that use the Android Exposure Notifications System to track the spread of COVID-19. A problem began causing delays for apps utilizing the system, leading to longer load times and delays in alerts for regular exposure checks. The NHS COVID-19 app thats utilized across England and Wales is impacted by this Android problem, with a filling alert stuck in the notifications location for lots of users.

” We know a problem affecting Android apps established using the Android Exposure Notifications System,” a Google spokesperson told The Verge in a declaration previously on Wednesday. “Our engineers are investigating the issue.”

The NHS COVID-19 notice concern.

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